Terms and Conditions - Sudo24

1. Introduction

Welcome to Sudo24 Learning Private Limited. By accessing our platform, you agree to comply with and be bound by these terms and conditions. If you disagree with any part, please discontinue using the platform immediately.

2. User Accounts & Security

To access our services, users must create an account. By registering, you agree to:

• Provide accurate and complete information during registration.
• Keep your account details confidential.
• Notify Sudo24 immediately if you detect any unauthorized access to your account.

Sudo24 is not liable for any loss arising from unauthorized access due to user negligence.

3. Course Purchases & Payments

All payments made on Sudo24 are non-refundable unless specified otherwise. Payment policies include:

• Transactions are securely processed via trusted gateways such as Razorpay.
• Failure to complete a payment may result in restricted platform access.
• Course fees are subject to change without prior notice.

4. Intellectual Property Rights

All content available on the platform, including:

• Course materials
• AI tools and voice-over features
• Logos, trademarks, and designs

are the exclusive property of Sudo24 Learning Private Limited. Unauthorized use, reproduction, or redistribution is strictly prohibited.

5. Code of Conduct

All users are expected to adhere to the following:

• Maintain a respectful learning environment.
• Avoid inappropriate language or offensive behavior.
• Refrain from spamming, hacking, or distributing malicious content.

Violation of this code may result in immediate account suspension or termination.

6. Limitation of Liability

Sudo24 is not responsible for technical issues, platform downtime, or loss of data. We strive to provide uninterrupted services but cannot guarantee absolute reliability at all times.

7. Refund & Cancellation Policy

Sudo24 follows a transparent refund and cancellation policy:

• Refunds are applicable only if requested within 7 days of purchase.
• Refunds will be processed within 10 working days after approval.
• No refunds will be provided for discounted or promotional purchases.

8. Privacy Policy

Your privacy is important to us. We collect user data strictly for improving services and maintaining platform security. Personal data will never be sold or shared without consent.

9. Teacher Guidelines

Teachers registering on Sudo24 must adhere to:

• Providing accurate course content.
• Responding to student queries in a timely manner.
• Maintaining professional conduct during live sessions and discussions.

Failure to comply may result in removal from the platform.

10. Changes to Terms and Conditions

Sudo24 reserves the right to modify these terms at any time. Users will be notified of any significant changes, and continued use of the platform signifies acceptance of the updated terms.